Refund and Returns Policy

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Refund & Return Policy

Last Updated: 10 October 2025

At Shopping 365 Days (S365D), we want you to have a smooth and worry-free shopping experience. Since all our products (T-shirts, hoodies, mugs, and accessories) are printed on demand, returns and refunds are accepted only under the conditions mentioned below.

1. Eligible Reasons for Return or Replacement

We accept returns or offer replacements only in the following cases:

  • Damaged product received (torn, broken, or defective)

  • Wrong product delivered (size, color, or design mismatch)

  • Printing error (misprint, fade, or low-quality print)

  • Missing item in the order

Note: Size issues due to wrong selection by the customer are not eligible for return or refund.

2. Return Request Timeline

You must raise a return or replacement request within 48 hours of delivery by contacting us at:

Email: shopping365dayshop@gmail.com
WhatsApp/Call: +91 86238 04461

Please share:

  • Your order number

  • Photos or video of the product and packaging

  • Brief issue description

3. Return or Replacement Process

Once your request is approved:

  • We will arrange a reverse pickup (where available), or

  • Ask you to self-ship the item with courier charges reimbursed.

After receiving the returned product, we will issue a replacement or a refund.

4. Refund Method

Refunds are processed within 5 to 7 business days after the product is received and verified.

Refunds will be issued through:

  • Bank transfer or UPI

  • Original payment method

  • Store credit (if preferred)

Shipping charges, if any, are non-refundable unless the product delivered was incorrect or damaged.

5. Non-Returnable Items

We do not accept returns for:

  • Wrong size ordered by the customer

  • Change of mind or “no longer needed” reasons

  • Customized or personalized designs requested by the customer

  • Products that are used, washed, or without original packaging

6. Order Cancellation

Orders can be cancelled within 6 hours of placing the order, provided printing has not started. After printing or processing, cancellation is not possible.

To cancel, contact:
Email: shopping365dayshop@gmail.com
WhatsApp: +91 86238 04461

7. International Orders

For orders outside India:

  • Return shipping is the customer’s responsibility

  • Refunds or replacements apply only for damaged or incorrect items

8. Contact Information

For any return or refund concerns, contact us:

Shopping 365 Days (S365D)
Email: shopping365dayshop@gmail.com
WhatsApp: +91 86238 04461
Address: Gogol, Housing Board, Margao, Goa

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